Credits:
3
In this course, students will examine the principles and practices of quality improvement, patient safety, and risk management within Canadian healthcare systems. Using a systems thinking lens, learners will evaluate frameworks that foster a culture of safety, support evidence-informed decision-making, and advance organizational reliability. Emphasis is placed on the role of corporate culture, accreditation, and professional regulation in promoting safety. Through case studies and applied tools, students will analyze safety incidents, interpret quality indicators, and design improvement initiatives that address human factors, system vulnerabilities, and organizational learning.